Taiyo International Privacy Center
We our committed to respecting your rights for data privacy. Learn more about our practices and your rights.
Australia | Brazil | Canada | Europe (EU) | South Africa | United Kingdom | United States | Other Regions
Taiyo International General Privacy Notice
European Union
Last Updated: May 2023
This Privacy Statement sets out how we at Taiyo International Inc. use, disclose, and protect the personal information that we collect from or about you as a visitor to our websites or a consumer of our products or services, or other instances where this Privacy Statement is provided to you. We respect your privacy and are committed to protecting your personal information.
Before submitting personal information to us or using our websites, please review this Privacy Statement carefully. Taiyo International may supplement this Privacy Notice depending on which products or service you use or where you live. If you are located outside the European Union or Switzerland, please review the applicable Privacy Statement for your jurisdiction.
In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
Information We Collect About You
What personal information do we collect about you?
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:
1.1 Contact – Through phone, mail, email and/or webforms
The following categories of data are collected:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for 12 months. Data can be deleted sooner upon request.
1.2 Payments
The following categories of data are collected:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Financial information such as credit card number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for 12 months. Data can be deleted sooner upon request.
1.3 Registering an account
The following categories of data are collected:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
The following categories of data are collected:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for 12 months. Data can be deleted sooner upon request.
1.5 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for 12 months. Data can be deleted sooner upon request.
1.6 Compiling and analyzing statistics for website improvement.
The following categories of data are collected:
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Encrypted data is stored in third-party Analytics software without any identifying characteristics. Data retained indefinitely.
1.7 To sell or share data with a third party
The following categories of data are collected:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We determine the retention period according to fixed objective criteria: Your personal information will never be sold for profit. Information submitted through forms may be transferred through or stored in third party systems for marketing automation and email marketing purposes if consented to. This information can be immediately deleted upon request.
1.8 Deliveries
The following categories of data are collected:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
Sharing with Other Parties
Sharing with other parties
Depending on how you use our site, your data may be sent through third party platforms.
We only share or disclose this data to other recipients for the following purposes:
1. Email Marketing
Name: Mailchimp
Country: United States
Purpose: Email Marketing
The following categories of data are shared:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
2. Marketing Automation
Name: Zapier
Country: United States
Purpose: Marketing Automation
The following categories of data are shared:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Additional form responses regarding the specific services you’re interested in
3. Website Analytics
Name: Google Analytics
Country: United States
Purpose: Website Analytics
The following categories of data are shared:
- IP address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
- Geolocation data
We may share personal information for the purposes of providing targeted and cross-context behavioral advertising. We do not knowingly sell or share for targeted advertising purposes personal information about children under 16 years old.
Information Disclosure Practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Please see the “Sharing with other parties” tab to learn more about the information that may be disclosed.
Why we Collect Your Personal Information
Why do we collect your personal information?
We collect your personal information to improve our products and services, optimize your experience with our website, manage our relationship with you, and for other internal business purposes. We describe these purposes for collection in more detail below, as well as the categories of personal information we collect to achieve each purpose.
Improving Websites, Products, and Services
This includes managing the quality of our products and services; analyzing information from external sources such as Google, Facebook, TikTok, and others; performing analytics and understanding the preferences of our customers; and conducting market research to gain insights and feedback on current and new product ideas.
Managing Our Relationship With You
Providing our products and services to you; granting you access to our sites and facilities; responding to your requests and managing your account and preferences; communicating with you, including sending you transactional and administrative messages as well as promotional information about Taiyo International products/services and co-branded offers and offers; inviting you to submit feedback, reviews and/or testimonials about our products and services, participate in research, or attend events; and for other purposes that may be detailed prior to the time your information is collected.
Managing and Improving Internal Processes
Managing our network and information systems security; managing our workforce effectively; and preparing and performing management reporting and analysis, including analytics and metrics.
Complying With Law and Legal Purposes
Following applicable laws and regulations; responding to lawful requests from competent public authorities; telling you about changes to our terms, conditions, and policies; exercising or defending Taiyo International against potential, threatened or actual litigation; and protecting Taiyo International’s or your vital interests, or those of another person.
The specific information we collect can be found in the “Information we collect about you” tab.
We only use and disclose your sensitive personal information for the following purposes: performing services or providing goods reasonably expected by an average consumer; detecting security incidents; resisting malicious, deceptive, or illegal actions; ensuring the physical safety of individuals; for short-term, transient use, including non-personalized advertising; performing or providing internal business services; and verifying or maintaining the quality or safety of a product, service or device.
Cookies and Other Technologies
How we use cookies and other technologies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
A cookie is a small text file that is placed on your hard disk by a server. Cookies and similar technologies allow our websites and mobile applications to load content, remember your preferences, keep you signed into your account, save your shopping cart, and provide a more personalized experience. They also let us generate information about website traffic and trends, and to verify your viewing and/or receipt of communications.
You can choose to accept or decline cookies by configuring your browser settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of our websites or any other websites that you visit.
We have concluded a data processing agreement with Google.
Marketing Opt-Out Options
If you would like to opt out of receiving a promotional or marketing email from us, you may use the “unsubscribe” mechanism which included in each marketing message. If you opt out of marketing, we may still contact you with transactional communications or information that pertains to our relationship with you.
You can also learn to opt out of cookies in the Cookies and Other Technologies tab.
Data Protection and Security
How do we protect your personal information?
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The transmission of information via the Internet or a mobile phone network connection may not be completely secure, and you understand that we cannot guarantee the security of the personal information you transmit to us. You are fully responsible for taking precautions and providing security measures best suited for your interactions with us and your intended use of our products and services. Please be careful whenever sending personal information to us via email. Email is not always a secure means of transferring information.
How Long We Keep Your Personal Information?
We retain your personal information to provide our products and services, interact with you, run our business, comply with our legal obligations, and defend potential claims or actions. In determining how long we keep your personal information, we may consider the nature and sensitivity of your personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and applicable legal requirements.
The specific length we keep your personal information will vary depending on the type of information. More details can be found in the “Information we collect about you” tab.
Children’s privacy statement
Children’s privacy statement
Some Taiyo International products may be used by children, but they are not specifically designed and/or formulated for children, and marketing is not targeted to them. We do not knowingly market to or capture personal information from minors under 18 years of age. If Taiyo International learns that a child under the age of 18 has used our services or submitted personal information without parental consent, we will take all reasonable measures to delete the information as soon as possible and to not use such information for any purpose, except where necessary to protect the safety of the child or others as required or allowed by law.
Do Not Track & Global Privacy Control
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
We are working on getting this implemented in the near future and will adjust our privacy statement accordingly.
Accessing and Modifying Your Data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
You have the following rights with respect to your personal data
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
Data Requests
Transferring Information Outside Your Home Country
In what instances do we transfer your personal information outside of your home country?
Taiyo International is the North American subsidiary of Taiyo Kagaku Corporation, a global leader in delivering beneficial foods and ingredients since 1946.
We may need to transfer and use your personal information outside of the country where we collect it from you. We implement appropriate measures to protect your personal information when we transfer your personal information outside of your home country such as data transfer agreements that incorporate standard data protection clauses. The data privacy laws in the countries we transfer it to may not be the same as the laws in your home country. Law enforcement agencies, regulatory agencies, security authorities or courts in the countries we transfer your personal information to may have the right to see your personal information.
Additional information if you are based in the European Economic Area (EEA)
The European Commission recognises that some countries outside the EEA have similar data protection standards. The full list of these countries is available here.
If we transfer your personal information to a country not on this list, we do so based on standard contract clauses adopted by the European Commission. These enable us to make international transfers of personal information within our group of companies and meet the data protection laws of the European Union and the General Data Protection Regulation (GDPR).
Submitting a Complaint
Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
Information for visitors from outside the European Union
Information for visitors from outside the European Union
The information in this privacy statement is intended for individuals in the European Union and Switzerland. If you are located outside of the European Union and Switzerland, please refer to the privacy statement specific to your country.
Furthermore, our collection of websites is intended for North America specifically. If you live outside of North America, we do our best to conform to the privacy expectations of your country.
Third party links
Third party links
Our websites may ocassionally provide links to separate websites or mobile applications that are not owned or controlled by us. Except as described above regarding our service providers, we do not control what information third parties track or collect. Any access to and use of such third-party websites and services is not governed by this Privacy Statement but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third parties.
How we update this Privacy Statement
How we update this Privacy Statement
The privacy statement may be updated as needed. Any changes become effective immediately when the revised Statement is posted. When we post modifications to this Privacy Statement, we will revise the “Last Updated” date at the top of this web page. If the changes are material, we will take steps to try to notify you in advance of such changes taking place. If you object to any modification, notify us that you do not agree, stop using our services, and do not provide us with any further personal information.
Contact information
How to contact us about privacy issues
Please contact us if you need more information about our privacy policy or if you would like to raise a privacy concern.
The owner of this website is:
Taiyo International, Inc.
1601 Utica Ave South, Suite 109
Minneapolis, MN 55416 USA
Email: sales@taiyoint.com
Phone number: 763-398-3003
Disclaimer
Taiyo International, Inc. is committed to keeping our websites up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: sales@taiyoinc.com.
We are not liable for loss as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by or inherent to the dissemination of information through the internet, such as disruptions or interruptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Taiyo International, Inc. via this website, Taiyo International, Inc. accepts no liability.
Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month at the latest. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.
Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.
Taiyo International, Inc. shall make every reasonable effort to protect its systems against any form of unlawful use. Taiyo International, Inc. shall implement appropriate technical and organizational measures to this end, taking into account, among other things, the state of the art. However, it shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.
Taiyo International, Inc. accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.
We are continuing to improve our websites to conform to WCAG 2.1 level AA guidelines. These guidelines are internationally recognized agreements on accessibility, sustainability, interchangeability, and findability of websites.
All intellectual property rights to content on this website are vested in Taiyo International, Inc. or in third parties who have placed the content themselves or from whom Taiyo International, Inc. has obtained a user license.
Copying, disseminating and any other use of these materials is not permitted without the written permission of Taiyo International, Inc., except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.
If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.